Brandon was awesome. He was attentive, patient, and very informative. He even included our youngest child in the process which really made our son's day. The attention to detail and his willingness to help me pinpoint access areas that could be potential entry for pests made me feel very comfortable with the process. He even recommended other services based on inspection points that I would have never imagined would be offered. He's definitely created a loyal customer as of today. Thanks, Brandon!Maria D.
Always have a great experience with the techs at Truly Nolen. Brandon S. came out today and took care of several of our trouble areas with insects. He had so much patience and took the time to explain what he was going and why when I asked. Very friendly. Would recommend.Jen W.
I am so very pleased with the service we received from Truly Nolan. Our technician, Don, is such a pleasurable person. He shares his knowledge with us about infestation and what it takes to be thorough. We have never found him to be ‘rushed’ or in a hurry, and yet it doesn’t feel like he is ‘slow’. Clearly, he knows his business and we continue to look forward to Don’s visit to protect our home.Vicki T.
Brandon is exceptional! I truly appreciate his professionalism, vast knowledge, friendliness, and that he listens to my concerns and addresses them. I'm very happy with Truly Nolen for providing such a great well-trained technician with awesome customer service skills. Thank you!Reese
Brandon was a great tech. Explained everything he was doing - including how the rainy weather adjusts the protocol for treatment. We have a baby and a dog. He was willing to start his applications where we asked him to so that the baby's room (and attic overhead) would be clear for her naptime. And with the rainy day protocol, he made sure we knew to keep the dog inside for the appropriate amount of time - due to the use of a different outdoor treatment than on dry days. He was also considerate to make sure he had permission to access each of our rooms and closets. No complaints!Kevin G.
I'm pleased with the continued service we get. Dan has been to our house now more than once. He is quick, professional, and knowledgeable. I like that Truly Nolen uses non-toxic products inside my home. The safety of my kids and pets is #1!Elizabeth C.
Brandon came out and was very helpful. We had a lot of ants in our backyard. The first treatment took care of most of them. 2 weeks later I called and Brandon came right back out within 24 hours for a second treatment which took care of the rest. Very satisfied!Bill S.
Nelson was prompt, professional, and knowledgeable. He was familiar with my concern before arriving to my home and addressed all areas of concern. I left work to meet him at my home and I was back to work in no time! He left his card for me to contact him if I had any further concerns and assured me that he is in the area frequently.Melinda B.
John was just as awesome as all the reviews! He is an expert in his field and I appreciated the sharing of knowledge when he came out. We will continue to use Truly Nolen just because of him... very thankful there are people in this world like him, the "Grime Reaper of Wasp" Thank you John!Leslie W.
Did you know?
- Bees are commercially valuable & important to our ecosystem
- Bees have a solar compass, which lets them remember where things are in relation to the sun.
- Bees are generally distinguished as fuzzy pollen collectors with yellow and black stripes.
- Wasps generally have two pairs of wings and hairless bodies.
- Some bee and wasp species can actually cause damage to your home.
- Carpenter bees can tunnel into decks, porches and other wood structures. If you see what looks like a bumblebee emerging from a hole in your porch or the siding of your house, it may be a carpenter bee.
Truly Nolen Charlotte will help you solve your bee or wasp problem.
Our technicians are ready to discuss your pest concerns & provide a solution that is best suited for your home or business. Contact us today to schedule a FREE inspection!